Cookies are small text files that a website can place on your device when you visit or sign in. At Canplay Casino, we use cookies and similar browser technologies responsibly to support secure account access, smooth gameplay during active sessions, and practical site functions that players expect. The Canplay Casino cookie policy explains these uses in plain language so you can understand what happens when you use our casino on desktop or mobile. We aim to keep this information clear, accurate, and easy to act on.
Why We Use Cookies at Our Casino
We use cookies to help our casino work properly when you register, sign in, play games, manage payments, or contact support. Some cookies are needed to keep your session active after you log in. Without them, your browser may not recognize that you are signed in as you move between account areas, casino games, live dealer tables, cashier functions, or help pages.
Cookies also help us protect account activity. They can support login continuity, reduce repeated sign-in prompts during an active visit, and help the site respond correctly when a session times out or needs to be refreshed. This matters for real-money play because account access, payment actions, and game sessions should not rely on guesswork from your browser.
We may also use cookies to remember practical choices that affect how the site appears or behaves. These can include display preferences, language choices where available, or currency-related settings connected to Canadian dollar play. Remembering these choices can make return visits more consistent, especially if you use the same device.
Our mobile experience may also rely on browser storage or device-based prompts to support access on supported smartphones and tablets. For Canadian access, geo-location checks may appear on mobile. Cookies do not replace identity checks or account verification, but they can help the site manage the technical parts of an active visit.
Types of Cookies We Deploy
We group our cookie use by purpose so players can understand which functions are needed for the casino to operate and which functions relate to convenience. The categories below focus on the cookie purposes we can describe for account access, gameplay, payments, preferences, and mobile use.
Cookie categories we rely on
- Essential or strictly necessary cookies: These cookies support core site operations. They help keep you signed in during an active session, protect account access, support secure movement between casino areas, and allow game pages or cashier functions to load as intended. If these cookies are blocked, you may have trouble staying logged in, opening games, completing account actions, or using payment features.
- Session cookies: These are temporary cookies that usually last only while your browser session is active. They help the site recognize your current visit, including when you move between slots, table games, live dealer games, the cashier, and support areas. They can also help the site respond when a session expires or when you need to sign in again.
- Functionality cookies: These cookies help remember practical choices on the device you are using. Examples may include language or display preferences where supported, as well as settings connected to Canadian dollar play. Their purpose is convenience. They reduce the need to repeat certain choices each time you return on the same browser.
- Mobile access support: When you use our mobile browser version or supported apps, cookies or similar browser technologies may help maintain account continuity across mobile screens. Geo-location checks or related prompts may appear to verify Canadian access on mobile. These checks are part of making sure access is handled correctly for players using supported devices.
- Payment flow support: During deposits or withdrawals, cookies may help preserve the continuity of the cashier flow while you move between our casino and payment-related screens. This supports actions involving payment methods available to Canadian players, including Interac, Visa, and Mastercard.
We avoid describing cookie purposes beyond those needed to explain how our casino functions. Where a cookie is essential to account access or secure play, turning it off may limit or prevent the related function.
Third-Party Cookies in iGaming
Some parts of an online casino experience involve services that are not operated only from our own website. In iGaming, this can include game suppliers, live dealer platforms, payment services, and security checks connected to transactions or access. When those services are involved, cookies or similar technologies may be used to load content, maintain a game session, confirm that a transaction flow is still active, or help prevent misuse.
For live casino play, named suppliers such as Evolution Gaming may use cookies or related browser technologies that are needed for live games to run correctly. This can apply when you open live blackjack, roulette, baccarat, poker-style games such as Casino Hold’em, or game-show style live titles. These technologies may help the live game load, keep the session stable, and support communication between your browser and the game environment.
Payment methods can also involve third-party systems. If you deposit or withdraw using Interac, Visa, or Mastercard, the payment process may include cookies or similar technologies used by payment-related services for transaction continuity, security checks, or fraud prevention. These cookies are tied to the payment flow rather than to gameplay itself.
Third-party cookies are subject to the controls available in your browser and, where applicable, the notices or settings provided by the relevant service. We encourage players to review browser controls if they want a clearer view of which cookies are stored on their device.
Managing and Deleting Cookies
If you want to control cookies on your device, the most reliable place to start is your browser. Most modern browsers let you view, block, delete, or limit cookies through their privacy or security settings. These controls may also let you delete cookies for a single website, clear cookies after each session, or block third-party cookies while allowing essential first-party cookies.
If you are looking for Canplay Casino manage cookies guidance, start with the browser you use to access our casino. The exact steps vary by browser, but the usual path is through privacy, security, site data, or cookie settings. On mobile, these controls may be found inside the browser app settings or the device privacy settings.
Canplay Casino cookie settings are also affected by whether you use desktop, mobile browser access, or a supported app. A single account can be used across desktop and mobile platforms, but cookies are stored on the device or browser where they are created. Deleting cookies on one device does not automatically remove them from another device.
Blocking all cookies may affect core functions. You may be signed out more often, games may not load as expected, cashier steps may fail, and support pages may not remember your session. For help with account access or technical issues, contact our support team through live chat, email, social media, the on-site contact form, or the FAQ and help section.
Policy Updates and Contact Information
We may update this policy to reflect changes in Canadian regulations, browser controls, mobile access checks, payment flows, or the way our casino services operate. When we make updates, we aim to keep the wording clear so players can understand the practical impact on account access, gameplay, payments, and device settings.
Canplay Casino is licensed by the Kahnawake Gaming Commission in Canada. If you have questions about this policy or need help understanding how cookies affect your account, our support channels are available through live chat, email at [email protected], social media, the on-site contact or feedback form, and the FAQ or help section. Live chat is available 24/7, while email and social channels are monitored throughout the day.